Hey There
Welcome to our Information Management page. At Water Wizards, we prioritize your privacy and the security of your personal information. Rest assured, your data is stored in our encrypted systems and never shared with third parties. Only the owners of Water Wizards have access to your information, and we use the latest industry-standard programs and software to protect it. For more details, please review our Terms of Service, SMS Terms of Service, and Privacy Policy linked below.
All About Me
Water Wizards Privacy Policy Overview
Water Wizards Power Washing values your privacy and is committed to handling your personal information responsibly and transparently. We collect only the information necessary to provide high-quality exterior cleaning services and to communicate effectively with our clients.
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What Information We Collect
When you request a quote, schedule service, or communicate with our team, we may collect personal information such as your name, phone number, email address, service location, and service-related details. This information allows us to quote and schedule work, communicate service updates, provide customer support, and deliver accurate billing.
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How Your Information Is Used
Your information is used solely for legitimate business purposes, including scheduling, service coordination, customer care, invoicing, and communication related to your services. We do not sell or misuse customer information.
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Secure Software & Technology We Use
Water Wizards Power Washing intentionally uses industry-leading, secure, and widely trusted software platforms to manage customer information, scheduling, invoicing, communications, and payments. These platforms are used by small businesses nationwide and are designed with modern security standards, encryption, and compliance practices in mind.
We use professional tools for quoting, scheduling, customer management, and email and text communications to ensure your information is handled efficiently and responsibly.
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Payment Information & Credit Card Security
Water Wizards Power Washing does not store or manually handle credit card information.
If a client chooses to keep a card on file for convenience, that information is:
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Encrypted and securely stored by our payment processing software
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Protected by the processor’s security and compliance systems
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Not accessible to our employees
Only the business owners (Jaclyn Shannon and Steven Bates) have administrative access to the software, and even then, full card details are not visible. Payment information is managed entirely through secure third-party processing systems.
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Third-Party Systems & Data Protection
To operate efficiently, Water Wizards Power Washing relies on secure third-party platforms for scheduling, quoting, invoicing, email, and text communications. While no digital system can be guaranteed 100% immune to risk, we carefully select reputable providers that prioritize encryption, data protection, and reliability.
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SMS & Communication Preferences
If you opt in to text messaging, your phone number is used only for direct communication with Water Wizards Power Washing. SMS consent is never shared with third parties or affiliates. You may opt out of SMS messages at any time by replying STOP.
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Information Sharing
We do not sell or share personal information for marketing purposes. Information is shared only when necessary to provide services, operate our business, or when legally required.
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Your Control & Choices
You remain in control of your information and communication preferences. You may request updates to your information, opt out of SMS communications, or contact us with questions about how your information is handled at any time.
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Learn More
For full details regarding how we collect, use, and protect personal information, please review our complete Privacy Policy.
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All About Me
Water Wizards SMS Communications Policy Overview
Water Wizards Power Washing uses text messaging (SMS) as a convenient way to communicate important service-related information to our clients. This may include appointment confirmations, scheduling updates, on-site access or safety concerns, service completion notifications, and customer care follow-ups.
Opting In & Opting Out
Clients may opt in to SMS communications when requesting or approving a quote through our scheduling and quoting system. SMS consent is always optional, and clients are never required to receive text messages in order to receive service.
At any time, you may opt out of SMS messages by replying STOP to any text message from us. Once you opt out, you will no longer receive text messages from Water Wizards Power Washing.
What Happens If You Opt Out
If you choose to opt out of SMS communications, our team will be unable to send text messages related to:
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Appointment reminders or schedule changes
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On-site access or safety issues (such as pets,, vehicles, gates, or utilities)
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Arrival or service completion notifications
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Customer care or post-service follow-ups
In these cases, communication will need to occur via phone or email.
Our Commitment to Respectful Communication
We respect your time and your inbox. Water Wizards Power Washing does not send spam, unwanted messages, or excessive promotions. Promotional messages, including group rates, discounts, or seasonal offers, are sent only to customers who have opted in and may opt out at any time.
You are always in control of how you hear from us.
For full details on how we use and protect your information, please review our:
